Professional Invoicing Etiquette

Asking for payment can feel awkward. It doesn't have to be. Here is how to navigate the financial conversation with grace and professionalism.

1. The Invoice Email

Don't just attach a file with no subject line. Use a clear template:

Subject: Invoice #1024 - Web Design Project

Hi [Client Name],

Please find attached the invoice for the [Project Name] completed on [Date].

This is due on [Date]. Let me know if you have any questions!

Best,
[Your Name]

2. Be Clear, Not Demanding

"Pay me now" is aggressive. "Payment is due within 14 days" is clarity. Your invoice should clearly state the due date and acceptable payment methods (Bank transfer, Stripe, PayPal, etc.). This prevents the client from having to ask "How do I pay you?", which delays the process.

3. The Polite Follow-up

If the due date passes, send a friendly reminder. Often, invoices simply get buried in busy inboxes. A simple "Just bumping this to the top of your inbox" is usually all it takes. Never assume malice when it could just be forgetfulness.